Discreet Delivery

Free Standard Delivery

Money Back Guarantee*

Discreet Delivery

Free Standard Delivery

Money Back Guarantee*

Discreet Delivery

Free Standard Delivery

Money Back Guarantee*

Search

Support

Are your products natural?

Yes, we pride ourselves on providing our customers with natural, holistic supplements and products, designed to assist and help them feel their best whatever they might be doing.

How do I choose the right product for my needs?

All our products have descriptions that will give information on what they can offer to you, as well as information on who shouldn’t take them – however, if you are unsure, please contact us and our team will put you in the right direction.

Do you sell in the shops?

Generally, no. Because we make such high quality products and don’t mass produce, there isn’t the profit margin that retailers would like. However, there are a few shops in London, Cardiff and the West country that stock Lewtress products. We operate a same day dispatch mail order service, so you can be sure of getting your products quickly.

What is the difference between a tincture and an extract?

The main difference is that tinctures contain vast amounts of alcohol and a small amount of herb. Extracts contain a small amount of alcohol and average out to contain at least five times the herb per ml. This makes Lewtress extracts far superior in their effectiveness.

Do you only make liquids and not capsules or tablets?

We now make a comprehensive range of liquids and capsules. All are of the highest quality and strength to make them as fast acting and effective as possible.  Our liquid extracts are also bioactive to enhance their power and effectiveness. This alone makes Lewtress products quite unique.

What does probiotic mean?

Probiotic means beneficial friendly bacteria that are vitally important for feeding and repopulating the good bacteria that are found in a healthy gut; at the same time the unfriendly bacteria are suppressed and killed off (a healthy gut is the secret to a healthy life and good health).  Only Live Probiotic Kombucha can effectively do this.

Glucuronic acid is also a component of cartilage, and so supports healthy joints and tendons. The concentrates are designed to target more specific problems. All are based on Kombucha culture extract to enhance the effect of the various herbs.

How long do the concentrates take to work?

It varies from person to person, but generally between a few hours to a few days.  This compares with other forms that can take up to several weeks to have an effect, especially tinctures, tablets and capsules.

Why do you use live Kombucha in your herbal extracts?

We use Kombucha extract to enhance the strength, effectiveness and bio availability of our extracts.  This alone makes us quite unique.

What are the particles floating in the probiotic drinks?

The jelly like substance in the bottle is actual growing Kombucha culture.  This shows just how live and effective these drinks are.  It is totally harmless (just a bit unsightly) and may be taken or discarded.

I have seen many products a lot less expensive than yours

What one has to compare is the strength of the extract. In our own comparisons, we have found our products to work out a great deal cheaper. Generally, the lower the strength, the more you have to take. With our products, they are of the highest potency which means you are taking less. This is nearly always the case when comparing our products with what is available on the high street or from some offshore web shops that also have UK office addresses. Some of these products are of such low strength they would have no effect whatsoever!   
Lewtress make and supply only the highest quality products, we want people to return.
Lewtress doesn’t supply anything that hasn’t been tested and proven in our own clinic. All of our products are practitioner developed for maximum benefit.

Are your products safe to take with the contraceptive pill?

To date there have been no adverse effects.  The only herb that may make a difference is St. John’s Wort. Antibiotics can also have an adverse effect on the pill.

I have seen other Kombucha products in the supermarkets and they tend to be cheaper than your Kombucha

Generally, these products contain only minute amounts of Kombucha, they are full of sugar and have no enzyme or amino acids and very little vitamin content.  All will have been heat-treated or pasteurised which kills off any goodness that there might have been. We do not even recognise these products as healthy drinks.  A course of our Kombucha would work out at less than £1 per day.

Do your products contain alcohol?

The herbal extracts contain only a small amount (15-20%) to help stabilise the product, compared to tinctures that contain up to 65% (and in some cases more) alcohol. Our Kombucha tonics contain less than 0.5% alcohol. 

What is the difference between the probiotic drinks and concentrates?

The probiotic drinks generally recondition the body from the inside out, detoxing the body tissues, promoting good health.  Lewtress Kombucha has been proven to contain glucuronic acid, this element acts like a liquid magnet collecting toxic heavy metals such as lead and mercury from the tissues and ridding the body of them.

Glucuronic acid is also a component of cartilage, and so supports healthy joints and tendons.

The concentrates are designed to target more specific problems.  All are based on Kombucha culture extract to enhance the effect of the various herbs.

Which of your products could provide support for stress and anxiety problems?

For long term use, Horny Goat Weed.  For nervousness and exhaustion, Damiana.

Are herb based products addictive?

Unlike conventional medicines, herb based products have little or no side effects at all, generally not an issue.

The extracts taste pretty strong; can I dilute them in something?

These products are designed to be used straight for best effect, if the taste is too strong then add to a small amount of water or fruit juice (except Echinacea).  Avoid food or drink for twenty minutes or so before and after consuming.

I bought a small bottle of Horny Goat Weed last week and it worked too well. I don't require that much of a boost so what do you suggest?

Quite simply, try halving the recommended intake or take less frequently.

Does the Horny Goat Weed work for women or just men?

Horny Goat Weed can be very effective for both men and women.

What is the cost of postage & delivery?

There is FREE standard postage to all destinations, other than if you choose tracked delivery – if you’d like to know more than click here for more delivery information. 

Are all products in stock and ready for immediate dispatch?

Yes, all products listed in stock on our website are ready for immediate dispatch. You can place your order with confidence, knowing that we have the items available and ready to be shipped.

What is the dispatch time?

Delivery is usually within 14 days for the USA & Canada, however, there is normally a longer dispatch time for deliveries for Europe. We will try to ensure that your orders are dispatched promptly – for more information on dispatch times, please click here.

Do you offer free shipping?

Yes! We offer FREE shipping for all standard deliveries, other than if you choose our tracked order service – click here for more delivery information

What is your refund and returns policy?

If you are not happy with your purchase you have the right to cancel within seven days of your purchase, or seven days from the receipt of the goods (whichever is longer). If you cancel your order you will have your payment returned, provided you return your goods to us unopened, and in good condition. For more information please refer to our refund policy.

What should I do if I’m having trouble placing an order?

If you are having trouble with placing an order then you might need to clear your browser and history and this should clear the issues – if you’re unsure of how to clear these then please click on the link below that is relevant to your browser for instructions:

Google: Google Chrome – How to clear Browsing Cache & History

Safari: Safari – How to clear Browsing Cache & History

Bing: Bing – How to clear Browsing Cache & History

After clearing your cookies if you still continue to have issues please contact us and explain the issue in as much detail as possible and we’ll do our best to get back to you as soon as we can.

What should I do if I haven’t received an order confirmation, or are waiting for a reply from the Lewtress team?

If you haven’t received an email from us in your inbox, whether that is for an order confirmation or any other kind of direct message from one of our team, then please check your spam/junk folder as it may have ended up there. If it still isn’t there then please get in touch with us through Support@lewtress.com.

What can I do if there’s something wrong with my order?

If you find something wrong with your order, or there is something that is missing, you can contact our support team and we’ll work with you to come to a resolution.

Scroll to Top